Omnichannel customer experience
산업 우선순위
산업 팀이 실제로 일하는 방식에 맞춰 설계되었습니다.
Connect customers, stores, eCommerce, inventory and frontline standards across every location.
Store and warehouse inventory
POS and eCommerce operations
Staff training and store standards
Local marketing and reputation
연결된 기반
중요한 기능을 하나의 운영 화면에서 확인합니다.
고객, 상업, 현장 업무에서 공통 비즈니스 맥락을 사용하고 별도 시스템에서 정보를 다시 만들지 않습니다.
Customer & service
CRM, relationships, enquiries and service context.
Business control
Finance, purchasing, stock, projects and commercial visibility.
Frontline operations
Checks, issues, assets, safety, training and day-to-day execution.
Insight & automation
Reporting, analytics and workflow automation across shared data.
연결된 워크플로
맥락을 잃지 않고 조직 전체에서 업무를 진행합니다.
실제 산업 프로세스, 승인 및 책임에 맞게 순서를 구성합니다.
Capture the context
Create the customer, asset, project, site, supplier or operational record once.
Coordinate the work
Assign ownership, move the process forward and keep operational history together.
Control the exceptions
Use approvals, inspections, alerts and automation where risk or complexity requires it.
Measure the outcome
Report on performance using the same data generated by day-to-day work.
운영 모델
요구사항 상담
조직에서 산업 업무가 어떻게 진행되는지 알려주세요.
가장 중요한 워크플로를 중심으로 Connect, Operate, Apps를 구성합니다.
빠른 답변
관련 질문 Retail Software
Yes. Sanmarris can share customer, product, inventory and order context across store, POS and eCommerce workflows.
Teams can use inspections, tasks, training, inventory, issues and analytics to standardize store execution across locations.
Yes. Connect can support local discovery and recommendations while Operate manages customer, commerce and inventory workflows.