Omnichannel customer experience
業界の優先事項
業界チームの実際の働き方に合わせて設計されています。
Connect customers, stores, eCommerce, inventory and frontline standards across every location.
Store and warehouse inventory
POS and eCommerce operations
Staff training and store standards
Local marketing and reputation
連携基盤
重要な機能を一つの運用ビューで把握します。
顧客対応、商務、現場業務で共通のビジネスコンテキストを使い、別々のシステムで情報を作り直す必要を減らします。
Customer & service
CRM, relationships, enquiries and service context.
Business control
Finance, purchasing, stock, projects and commercial visibility.
Frontline operations
Checks, issues, assets, safety, training and day-to-day execution.
Insight & automation
Reporting, analytics and workflow automation across shared data.
連携ワークフロー
コンテキストを失わずに組織内で仕事を進めます。
実際の業界プロセス、承認、責任に合わせて手順を設定します。
Capture the context
Create the customer, asset, project, site, supplier or operational record once.
Coordinate the work
Assign ownership, move the process forward and keep operational history together.
Control the exceptions
Use approvals, inspections, alerts and automation where risk or complexity requires it.
Measure the outcome
Report on performance using the same data generated by day-to-day work.
お客様の運用モデル
要件を相談する
お客様の組織で業界業務がどのように進むか教えてください。
重要なワークフローに合わせて Connect、Operate、Apps を組み合わせます。
クイック回答
に関する質問 Retail Software
Yes. Sanmarris can share customer, product, inventory and order context across store, POS and eCommerce workflows.
Teams can use inspections, tasks, training, inventory, issues and analytics to standardize store execution across locations.
Yes. Connect can support local discovery and recommendations while Operate manages customer, commerce and inventory workflows.