Guest and customer experience
Solution sectorielle
Hospitality
Run locations with connected guest service, staff, inventory, facilities and brand standards.
Modèle opérationnel connectéClient + entreprise + opérations.
Réunissez CRM, ERP, workflows terrain, automatisation et analyses dans un environnement adapté à votre secteur.
Priorités du secteur
Conçu autour de la façon dont les équipes de votre secteur travaillent réellement.
Run locations with connected guest service, staff, inventory, facilities and brand standards.
Location and shift operations
Food, stock and purchasing
Staff training and onboarding
Safety, facilities and brand checks
Fondations connectées
Une vision opérationnelle unique des fonctions essentielles.
Partagez le contexte métier entre les activités client, commerciales et terrain au lieu de reconstruire les informations dans des systèmes séparés.
Customer & service
CRM, relationships, enquiries and service context.
Business control
Finance, purchasing, stock, projects and commercial visibility.
Frontline operations
Checks, issues, assets, safety, training and day-to-day execution.
Insight & automation
Reporting, analytics and workflow automation across shared data.
Workflow connecté
Faites avancer le travail dans l’organisation sans perdre le contexte.
Configurez la séquence selon vos processus, validations et responsabilités réels.
Capture the context
Create the customer, asset, project, site, supplier or operational record once.
Coordinate the work
Assign ownership, move the process forward and keep operational history together.
Control the exceptions
Use approvals, inspections, alerts and automation where risk or complexity requires it.
Measure the outcome
Report on performance using the same data generated by day-to-day work.
Votre modèle opérationnel
Discuter de vos besoins
Montrez-nous comment votre secteur fonctionne dans votre organisation.
Nous associerons Connect, Operate et Apps aux workflows qui comptent le plus.
Réponses rapides
Questions sur Hospitality Software
Sanmarris helps hospitality organizations connect customer relationships, ERP, operational workflows, workforce activity, automation and analytics in one adaptable platform.
Sanmarris can connect CRM, ERP, finance, inventory, projects, workforce, frontline applications, automation and analytics according to the workflows the organization needs.
Yes. Start with the highest-value workflow and add connected capabilities as adoption and operational requirements grow.