Privacy & data handling
We aim to collect and use personal information for clear purposes and to communicate how it is handled.
TRUST & SECURITY
Technology you can approach with confidence.
We take privacy, thoughtful engineering and responsible data handling seriously. This page explains the principles behind our approach and the questions we encourage customers to ask.
Discuss your security requirements ↗OUR APPROACH
Trust is built into the conversation.
Security requirements vary by product, deployment and customer arrangement. We work to understand those requirements and provide accurate, relevant information rather than broad unsupported guarantees.
Access & permissions
Access needs should reflect roles and responsibilities. Ask us about the controls available for your particular product.
Secure development
We consider security throughout design, development and ongoing improvement, with implementation details depending on the service.
Operational resilience
Availability, recovery and support expectations should be defined for the specific service and agreement.
Responsible integrations
We consider information flows and access needs when connecting platforms, services and business systems.
Open communication
We welcome due-diligence questions about data handling, subprocessors, hosting and contractual requirements.
DUE DILIGENCE
Questions worth asking before you adopt any SaaS platform.
Where is customer data hosted?
Hosting and data residency depend on the product and service arrangement. Contact us for the details relevant to your use case.
What access controls are available?
Capabilities differ by product. We can discuss user roles, administrative access and relevant authentication requirements.
Are there independent security certifications?
We do not claim a specific certification on this page. Ask us for current evidence of any standards, audits or assessments relevant to the service.
How can we review privacy and contractual terms?
Start with our published policies and contact us to discuss your contractual and data-processing requirements.
Let's discuss your requirements.
Tell us about your organisation, intended use and security expectations.
Contact Sanmarris ↗Read our privacy policy