1. Requests you can make
Depending on applicable law, you may be able to request access to personal information we hold about you, correction of inaccurate information, deletion or erasure, restriction or objection to certain processing, data portability, or withdrawal of consent.
2. How to submit a request
Email privacy@sanmarris.com with the subject “Data Privacy Request”. Tell us the type of request you are making and enough information to locate the relevant records. Please do not send passwords, identity documents or sensitive information unless we specifically request an appropriate verification method.
3. Identity verification
We may need to verify your identity before providing access to, changing or deleting personal information. The verification we request will be proportionate to the sensitivity of the information and risk of unauthorised disclosure.
4. How we respond
We will assess your request under the privacy laws that apply to the relevant information and relationship. Some rights are subject to exceptions, and we may need to retain information where required by law, contract, security or legitimate record-keeping obligations. If we cannot fulfil all or part of a request, we will explain the reason where required.
5. Privacy complaints
You can also use the same address to make a privacy complaint. We will investigate and respond within a reasonable period. If you remain dissatisfied, you may have the right to complain to an applicable privacy regulator.